Types of Information Collected
The following information is provided by Unison Books to enable our online visitors to be fully informed of our Privacy Policies. The site collects certain information when you interact with it. For example, the site may collect “personal information” which is data that can be used to identify an individual, as defined by applicable law. The site may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:
* Information that you provide by filling out forms on the site. This includes information you provide when you register to use the site; subscribe to any services offered on the site including but not limited to interactive services (such as a newsletter sign-up); enter a competition or promotion sponsored by Unison Books; complete a survey or report a problem with the site;
* Any information you may provide when you contact us or send us a correspondence;
* Details of any transactions you carry out through the site including the placement of any orders by you;
* Details of your visits to the site including but not limited to, your computer’s IP address, your account password information, page interaction information, traffic data, location data, weblogs and other data about the resources that you access.
Unison Books collects personal information in several ways when you place an order or register for a service offered by Unison Books. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. We only save credit/debit card information for those customers that have registered on the site. If you have not registered on the site, only the last 4 digits of your credit card will be saved for verification. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our postman/woman for delivery services. These details allow us to process your order and to let you know the status of your order.
We may use information from cookies for the following purposes:
Traffic monitoring, for example, the IP address from which you access the site, the type of browser and operating system used to access the site, the date and time of your access to the site, the pages you visit and the Internet address of the website from which you accessed our site;
To recognize repeat visitors for statistical/analytical purposes;
We may connect the information that we collect through cookies with other personal information that you provide to us. Such purposes are:
To customize or personalize your experience of the site; for example, so that we can greet you on the site by name;
For transactional purposes, such as credit/debit card sales;
To monitor your use of the site in order to make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the site that you visit most often, by letting you know about features of the site that you have not accessed previously or to inform you of special sales or promotions.
We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
How We May Use Personal Information
Unison Books may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We do collate information about site traffic, sales, wish lists and other commercial information which we may pass on to third parties, but this information does not include any information which can identify you personally. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.
In addition to disclosures identified in the purposes above, from time to time we may disclose personal information to:
Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers and further, provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
Unaffiliated service providers with whom Unison Books may subcontract, including website hosting companies, fulfillment companies and other third party service providers;
The prospective seller or buyer of Unison Books’s business or assets, including where Unison Books or substantially all of Unison Books’s assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
How You Can Access Personal Information
If for any reason you are concerned that the personal information held by Unison Books is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, the customer service department, may access your personal data from the website using your password and user ID. Information. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, it may be sent to the original address. If you prefer, you may contact us by email at cs@UnisonBooks.com and we will amend your personal details.
Safeguarding Your Personally Identifiable Information
Where we have given you (or where you have chosen) a user identification code, password or any other piece of information as a part of a registration scheme or a security procedure to enable you to access certain parts of the site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. In particular, you should not share your password with anyone who is not of legal age to enter into contracts and purchase goods in the country or other territory in which you are located or are accessing the site, or to anyone in a country or other territory where use of the site is not permitted. We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use and maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal Information, we cannot guarantee the security of the data you transmit to the site; any transmission is at your own risk. Once we have received your information, we will use reasonable efforts to try to prevent unauthorized access. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you right away. If a notification is appropriate, we will endeavor to do so as promptly and efficiently as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
We reserve the right to cancel orders at any time for any reason including, but not limited to, product description errors, pricing errors, availability issues, etc.
Order Shipping/Delivery Timeframes
Any stated timeframes for shipping/delivery is only an estimate and is not a guarantee. Due to author signing schedules and other reasons, orders may take longer than expected to ship/deliver.
Questions and Complaints
We'd be happy to help! Please visit the Contact page at the top of our website.